Office Equipment Service Department

With 12 factory-trained and certified trainers, McShane's recognizes service as the most important aspect in our relationship with our clients. We guarantee a 4-hour response time to your service call, as well as a loaner machine if your equipment is down.

In an industry that changes quickly with technological advances, our technicians attend ongoing training with our manufacturers. Additionally, we only provide OEM parts for your equipment to ensure your productivity and efficiencies remain steadfast, even after a part is replaced.

We are proud of our Service Team - two of our technicians have been recognized by Konica Minolta as "top in the country" in 2006. These awards not only reflect the dedication of the recipients but also the quality of the team as a whole. For over eight decades, McShane's has operated on the ideal set forth by our founder: customer service is number one for the company. Not only do we still firmly believe this, but we practice it every day.